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			<h3 class="automotive"><span>Major Changes in the </span>Automotive Repair Industry</h3>

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				<li>Consolidation fueled by private capital has made it challenging for independent repair shops to
					compete and the “neighborhood service center” is going away while regional and national brands
					takeover Relay Hill Auto strategy: Our portfolio of auto repair businesses will support communities
					by maintaining heritage local brands that have their own processes and procedures to best serve
					their local communities. Although we aim to grow our collection of brands and locations to remain
					competitive, we will not do it at the detriment to our existing customers. We are family-owned,
					independent, and operated without any professional investors. That may slow our growth, but it
					protects our employees, customers, and the legacy of our brand founders. </li><br>
				<li>There is a severe lack of tradespeople capable of delivery technical excellence in an industry
					facing increasing complexity
					Relay Hill Auto strategy: We believe scarcity is an opportunity for best-in-class operators.
					Organizations that support training & development, healthy workplace culture, and a purpose-driven
					mission will attract talented professionals and make the industry better in the long-run. We do
					acknowledge the shortfall of technical competency within the industry and it motivates our efforts
					to support young professionals pursue trade work as well as our own development of apprenticeship
					programs.
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				<li>Small businesses cannot compete with conglomerates due to uncompetitive purchasing power and
					customers are more likely to demands margin compression due to a greater ease of accessing parts
					Relay Hill Auto strategy: We operate with an intention to grow the portfolio of business to provide
					more career development opportunity to team members but also maintain our leverage with suppliers.
					We are confident a significant segment of customers desires extraordinary service, leading-edge
					technical excellence, and a mission-driven purpose. Those exclusively desiring a cheap solution may
					not be our ideal customers as other business engage in a race to the bottom. We will operate with
					integrity and confidence in our people and services.
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				<li>Aging shop owners are facing difficulty keeping up with the technological advancements in vehicles
					and equipment, as well as, growing expectations from customers for greater transparency and a
					service level more akin to discretionary service industries
					Relay Hill Auto strategy: Our growth strategy includes acquiring operations with excellent
					reputations, yet can benefit from professionalism and improved processes, particularly leveraging
					technology. In areas where a valuation gap exists between potential Sellers and our team, we will
					selectively take on clients with the intention to adopt best practices and professional improvements
					in their businesses. These actions may improve their operations, mitigate a valuation gap, and
					enhance their opportunity to create a succession plan beyond selling to a conglomerate or corporate
					brand.
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		<h2>The automotive repair industry is facing headwinds, but Relay Hill Auto has a growth strategy to continue
			supporting its various communities with exceptional services and capabilities</h2>
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